Partners · Programs

MSP and MSSP platform for managed network and security

Deliver managed network and security to many customers from a single multi-tenant control plane, with the isolation, delegation and billing to do it profitably

Hermes partner program: msp mssp platform
Why Hermes

Everything an MSP needs

Managed service providers live on efficiency. Every customer should be easy to onboard, safe to manage alongside the others, and profitable to serve. Tools built for a single enterprise make that hard: shared consoles, manual site visits and billing stitched together in spreadsheets.

Hermes was multi-tenant from the first line of code. Every customer is isolated in one console, new sites come online zero-touch, and usage rolls up per tenant for invoicing. With Network as a Service and SD-Tokens, you earn recurring margin on capacity, not just a one-time hardware sale.

At a glance
Every customer isolated, all in one console
Zero-touch onboarding at scale
Per-tenant usage for invoicing
Recurring margin on NaaS and SD-Tokens
Capabilities

Built to run many customers

The platform, commercial model and tools to scale a managed service

True multi-tenancy

Every customer isolated, all in one console, with delegated admin.

Margin on capacity

Resell SD-Tokens and NaaS with recurring margin on every site.

Fast onboarding

Zero-touch provisioning scales your delivery without truck rolls.

Per-tenant billing

Usage rolls up cleanly per customer for invoicing.

Security services

Firewall, IDS/IPS, DLP and threat detection to sell as managed security.

Digital Twin

Model each customer’s network before you deploy or change it.

How it works

How a new customer is onboarded

1

Create

Add the customer as a tenant and apply your standard template.

2

Model

Design their sites in the Digital Twin before anything ships.

3

Deploy

Ship devices zero-touch; the customer plugs them in.

4

Bill

Usage rolls up per tenant for monthly invoicing.

Hardware

Runs on Hermes hardware

Every Hermes device is provisioned zero-touch and managed from the same Orchestrator

SD-WAN AI Edge Desktop

Branch SD-WAN, Layer 3 switching and edge AI in a compact desktop appliance.

SD-WAN AI Edge 24P PoE

A Layer 3 PoE+ switch and an SD-WAN edge in one unit for larger sites.

Wi-Fi 7 Access Points

Wall, desktop and ceiling access points, managed from the same Orchestrator.

FAQ

MSP and MSSP platform FAQ

Can’t find your answer? Our solutions architects are happy to help

Hermes was built multi-tenant from the start. Every customer is isolated in one console, administration can be delegated, and usage rolls up per tenant for billing.

Yes. Delegated administration gives each customer access to exactly the scope you choose, while you keep oversight of every tenant.

Partners earn recurring margin on Network as a Service and SD-Tokens capacity, alongside the managed services they deliver on top.

Yes. Firewalling, IDS/IPS, data protection and threat detection and response all run on the same platform, so they can be packaged as managed security services.

Start on the Become a Partner page, or talk to our partner team about your customer base and services.

See it on your network

Book a working session with a Hermes solutions architect —
we’ll model your sites in a Digital Twin first.